We are your local mobility experts, based in Ipswich and proudly helping to improve the lives of customers in our local Ipswich area and far beyond.
We're a team of caring people! While there are many different personalities and skill sets working at WOW! Mobility in Ipswich, the essential common threads are that we're all easy to talk to, caring and eager to deliver the right product and advice to improve our customer's daily living. It gives us great joy to know that we make a real difference to people's lives.
Whether you visit our Ipswich store at Booval, call us, or we come to you, you'll be greeted with care, genuine expertise and compassionate great service (we don't mind a chat and a laugh either). If you or somebody you care for needs help with mobility or solutions to help you do the things you've always done, we have a world of products from mobility scooters and wheelchairs to bathroom aids, incontinence products, right through to rehabilitation products for people of all ages and sizes right here at WOW! Mobility Ipswich. If it helps you walk, move on wheels or assists with daily living, then chances are we've got it in our WOW! Mobility Ipswich store. So have a chat with one of our friendly team today. Below are our team of local mobility experts in Ipswich who are always ready to help you.
Lauren loves transforming lives. She’s been running the business as General Manager since it started in 2007 and, as one of the Directors, is responsible for all the big and important decisions. Lauren demands the highest standards of delivery for every single customer. She is also a fitness addict and no, she doesn’t need help.
Michael is kind of person you want to be friends with. You may even want to share a beer with him after a hard week of work. Michael has been part of our team since 2015 and he always delivers service with a smile. Michael is our hard-working Technical Manager but you’ll see him out-and-about in our giant van with his beard and bright orange cap, helping people in our community get mobile. You can call him Mick. He likes it when people refer to him as “that young man”.
Euleen is really, really good at making our customers happy. She basically puts the “You” in Euleen. Our resident organiser and clean-freak, Euleen is passionate about making customers her priority and she loves learning about new and innovative products. Euleen prefers it if you call her Euly, although she has also been known as “Darling”, “Love” and “Julie”.
Paul is basically our in-house crazy inventor. If you have something that needs fixing, he’s your person. Always one to think outside the box, Paul spends his time in our workshop repairing broken items. If he’s not in our workshop, he’s in his shed fixing mobility scooters, power chairs, cars, motorbikes and other random household appliances. If we can’t get a part to fix a problem, Paul will often make something because he’s pretty clever like that. Iced coffee and ice cream makes Paul very happy.
Natalie is awesome at doing a lot of things at once. Between answering the phone, responding to emails, and tackling complex customer enquiries, Natalie always ensures she’s up-to-date with product knowledge so she can answer the curliest of questions. You might also see Natalie at expos or out in the community doing deliveries in our zippy Caddy van. Affectionately known as Nat, you can guarantee that despite being little, she has a big heart (and strong muscles, too!).
The Infinite Optimist
Amanda always believes that the glass is half full, even when it might actually be completely empty. On her way to becoming an Occupational Therapist, Amanda has a way of making your most challenging mobility goals feel possible. An avid learner, Amanda’s biggest strength is understanding how assistive technology and adaptive equipment can empower you to reach optimal outcomes. She loves making every customer feel valued and has been known to make cups of tea for waiting customers.
Yvonne is very caring by nature and loves to hand out hugs. As a full-time nurse, Yvonne’s compassion is second-to-none and her clinical knowledge has proven very useful when customers have complex medical conditions. She is the other Company Director and helps Lauren make important decisions. She has been known to make some cracker Mum Jokes.